ALUMNI CHAIR RETURNS
You may return eligible items within 30 days of receiving an order for a refund of the chair value. The original receipt is required. It is essential that clients notify Alumni Chairs immediately if a manufacturing defect has been identified.
Certain chairs are INELIGIBLE for refunds:
- Chairs with institutional logos
- Personalized chairs
- Chairs made to order
- Custom chairs
- Items damaged through normal wear and tear
Many of our chairs are customized or personalized in some manner. Therefore, many of our chairs are INELIGIBLE for returns unless they display material defects in workmanship, materials, and construction.
Chairs may be returned under our terms for Limited Warranty if they display material defects in workmanship, materials, and construction when used for normal, residential, indoor use.
Delivery fees are non-refundable and prior purchases are not eligible for price adjustments.
If you purchased via check, check refunds will be issued as a company check and mailed to you (Please allow 30 days).