CLIENT TESTIMONIALS – CUSTOMER REVIEWS
See What Our Client Testimonials Reveal About Our Chairs…and Our Service.
The following testimonies and reviews may prove helpful to those seeking gifts to family members, an award in appreciation of an employee, a graduation chair, the best gift for a medical resident, a graduate chair, a residency graduation chair, or the best gifts for medical residents. Our clients who are represented in the following paragraphs are individual purchasers and executives of substantial institutions. They have purchased our chairs for family members, distinguished researchers, retiring faculty, departing officers, and friends.
“For our new endowed chair donors, we are presenting each of them with a Miniature Chair to recognize their transformational generosity. The chairs are beloved! They are unique, perfect for our donors’ desk or book shelf, and definitely a conversation starter.
Thank you for terrific service and your dedication to detailed excellence.”
“Thank you so much. Like I said, I’ve got a couple more coming up soon. I appreciate all the work you did. Well done! Thanks, a lot! …Tom”
It was indeed a pleasure working with you. Thank you”
Kind regards,
John”
“When our last child heads to college we will definitely order from you again.”
“I double —triple—the wonderful look of the chairs and the care of the engraved brass plate. THANK YOU! THANK YOU! …we looked over the entire chair tooth and comb. Beautiful!!”
“Your chairs are a power visual symbol…wonderful inspiration and incentive…”
“Attached is…a picture of our granddaughter enjoying her rocking chair. The chair is excellent, and she loves it.”
| “Alumni Chairs…one of the most amazing vendors I’ve ever dealt with. So friendly, personable, knowledgeable, easy to chat with.
Responded to emails in a timely manner, always had a solution to problems – I knew they genuinely were concerned about our organization and product. Amazing to work with. I would definitely order again on a new project.” |
Doug”
I know that this chair will be a staple in my home for years to come. Thanks for the great product!”
Our recognition dinner occurred last evening and folks (all – but especially the recipients) were simply blown away by the chairs. Thank you…Thank you!
Get ready. There will be more! My best. Always.”
“They did a Great Job! They had to contact the university many times for the logo. They were very helpful in designing the logo.”
“We gave Sean his graduation chair tonight, and he really liked it, the quality and solid construction exceeded our hopes, thank you so very much for your time and attention to detail. Shipping was sound and the packaging was very good. We can’t thank you enough!”
“Getting the chair in time was definitely a big plus. You could tell Dr. King was pleased to try out his chair at the end of the program.”
Sincerely,
Doris & Greg”
Best,
Maisy”
As a fine point of honor that I appreciated, Dan noted that my math was off, and accordingly, that I had overpaid by a four figure amount. He immediately called me, and sent a check for the refund the next day.“
Sincerely and appreciatively,
John”
Note to recipient of chair: “Hooray! I tried really hard to get a chair that was rated “very comfortable” and I do hope it will prove to be so. I don’t think it will require cushions but if you want to keep them you surely may. I harbor a hope that D. and, then, H. will inherit this chair some day, not too soon! So glad it arrived, and on a Sunday, too!
Love, F.”
Thank you so very much!!!!! We are thrilled!!
Hope your Resurrection Sunday was glorious
– j”
Don”
The delivery was great; called before they came and took everything away with them (after opening the box to check for any issues). I would recommend using them again as well! Thank you!
Jen”
“Thanks so much for all your help with the recent purchase of an Alumni Chair for a retiring colleague. From helping to select the chair, designing a plaque and assuring timely completion and delivery, you have demonstrated the very best in customer service. Most importantly, the recipient of the chair was delighted with the craftsmanship and attention to detail which makes everything worthwhile. Thanks again for all your help! Best as always, Paul”
“I waited 45 years for my Alumni Chair, and Dan came through for me. Most authentic, hand-crafted, custom-made chair available today.
You can have all the…recliner, overstuffed, over-sized chairs, This chair makes you sit up, alert, comfortable, but no too much, and feel like you are in tune with the world.
Get one chair just for you. And enjoy the art and spirit of ‘being’ quiet in simple elegance.”
“Dan, I though youd like to see this message from our President. As you can tell, he is thrilled with the chair. Many thanks!
Susanna.”
“The Alumni Chair I purchased exceeded my expectations! Well constructed with a beautiful finish that fits the decorof my study. The design is a comfortable seat. And the university logo is exact. Well worth the time of waiting for production and the cost.
Doug”
“Both Kristen and Jim received their chairs on Thursday 9/22, and they both like them very much. Thank you,
Kris Batley”
“Mailed the check today. Sorry for the delay! My nephew received his bench and loves it.
Thank you so much for the excellent customer service. Happy holidays!
Paula “
“EVERYTHING IS PERFECT!!!!!!!!!!!!!!! The quality of each piece is superb. You have just been a hero to our desire to have a beautiful gift to honor the doctor and the donor…absolutely fabulous…
Linda”
“We ordered two custom chairs last year. The chairs are made with the highest quality and craftsmanship. We are so happy with them, the way they look and how they feel while seated. These chairs are a work of art and will be in our family for many years to come. Thank you for the great work! We love our chairs.”
“Absolutely love our college chair! We looked everywhere to find a comfortable sized adult chair, this is by far the nicest we found. The chairs that they sell at the college book stores are very small, narrow and uncomfortable. These are so much better, roomier, and nicer! Thank you again,
Emily W.”
“Our new hand-made Allegheny College chair was a great present for my husband, who had been wanting one since graduation 60 years ago. Since Allegheny no longer supplies these chairs, we were lucky to find the folks at Alumni Chairs, who had to fabricate the authentic seal and design. They did a great job for us.”
“Services: Delivery, Painting, Woodworking, Chair construction & installation, Wood staining, Furniture design, Custom furniture
Positive: Professionalism, Quality, Responsiveness, Value”
“Lansdowne Friends School ordered an alumni chair customized with our logo for a retiring board member. The quality, durability, and finishes met our expectations and the result was beautiful. Service and attention to detail were exceptional. I highly recommend this company if you are looking for a unique, customized piece of furniture.”
“Alumni Chairs, LLC delivers a high quality product and attention to detail. The owner works with each client directly. You can’t beat the craftsmanship. If you are looking for lasting, lifelong quality, check them out!”
I will have them ready at the Change of Watch dinner tomorrow night.
Thanks again for everything!
Joe”
The chair was flawlessly delivered on time with exact instructions of how to inspect the delivery and for future packing care. We would highly recommend your company to those seeking a very special gift for family and friends.
Sincerely, Pat, a very satisfied customer”
“I cannot thank you and the team enough for the outstanding service from start to finish with this order.”
Our kids “were completely surprised. They love the quality of the chairs and the beautiful craftsmanship that went into the logo design and engraved plate.
Thank you”…”for overseeing the entire order from start to finish.
Doris & Greg”
Our guest of honor could not have been more pleased with the chair, and even sat in it for the duration of our program.
What a wonderful experience you provided!”
Pat”
The chair is perfect. It looks beautiful and we are so happy with it. Our daughter, Samantha, will love this as she celebrates her graduation from Emmanuel College in Boston. Thank you for being part of this celebration.
Thanks so much!
Sue”
Nicholas”
Sarah”
Natalie Furlong”
Syd Cable”
Natalie”
“Hi, Dan. This is to let you know that we received the Chair. I was not there but my son received it and inspected it. He showed it to us on video. It came in good shape and it looks great. Many thanks,
Vassili”
“Hello Folks,
The chair arrived today unboxed, and the young man just carried it up from their trailer to the front door. It is really lovely and in excellent condition, and the inscription has my name spelled correctly. Thank you very much for such a remarkable gift, I very much appreciate it.
Alice”
“The chairs are what we wanted and expected. Excellent workmanship and this design has a wider seat. (wider than typical Captain’s Chairs). Comfortablle indeed.
Curt Hill”
“I’m thrilled with my academic chair from Alumni Chairs. The workmanship is outstanding and the finish stunning. The quality of the custom-made seal Alumni Chairs created for my law school sets it apart from others I have seen. I own three other academic chairs from different companies, and this one from Alumni Chairs is by far and away the best. Second best isn’t close. I highly recommend Alumni Chairs to anyone looking for an exquisite addition to their home or office. Many thanks to Dan and the great team at Alumni Chairs.”
Sam Heed”
“You know you make a great chair. I think I have purchased six chairs from you and they are all sitting in places of prominence in the homes of my sons and daughter-in-law. I hope I live long enough to get my grandchildren some chairs from you.”
“Our new hand-made Allegheny College chair was a great present for my husband, who had been wanting one since graduation 60 years ago. Since Allegheny no longer supplies these chairs, we were lucky to find the folks at Alumni Chairs, who had to fabricate the authentic seal and design. They did a great job for us.”
“Working with Alumni Chair to customize my chair was a great experience. The company takes pride in its products and takes a personal approach to ensure you get exactly what you’re looking for in a chair. The chair I wanted required permission for the use of the logo, which Alumni Chair obtained and was diligent in accomplishing any follow-up needed to complete this task. The chair itself is high quality and exceeded my expectations. I highly recommend this company and their product.
Megan B. Owings”
“I am the Art Director for Le Bonheur Children’s Hospital. We have a high standard for our art installations and the chairs that Alumni Chairs built were extraordinary. They are in a class of their own, not at all the common version of chairs that are often seen. These are beautifully built with flawless attention to detail. The personalization was wonderful. The communication with Dan was thorough, quick, and extremely personal. He was determined to produce excellent chairs and deliver them on time. In addition to the chairs, we ordered the miniature chairs so that the doctor being honored had his chair and the donor was presented a miniature chair. Everyone was most impressed and the hospital took great pride in having these very special chairs.”
“We received the chair. It is very well made. The engraving is really nice and clean. Nice doing business with you!”
“I could not be happier with Dan and his staff. Helpful, quick to respond, and most importantly a beautiful crafted Captain’s chair was delivered. I would be happy to post a picture of it but the teacher who received it is sitting in it all the time!”
“We ordered a miniature chair with our logo for a gift – easy to work with and very thorough.”
“Professionalism, Punctuality, Quality, Responsiveness, and Value
I worked closely with Dan from my initial inquiry all the way through the delivery of the chairs and couldn’t be happier! We were in need of a standard size and miniature chair, and Dan and team exceeded our expectations for both. The detail and precision of our medical school’s seal, to the personalization of the donor and recipient names made us proud to present these chairs to their new owners. We would 100% recommend using Alumni Chairs, as they listen to what you need and are easy to communicate and work with.”
In addition, the chairs (we purchased two) have a beautiful finish, the design blends with her decor and visitors complement the choice she made. Thanks again for the excellent service and product.
My Mom loves the chairs, the arm rests are a bit lighter then expected – was thinking they would be like a stained maple, but she really enjoys them. Thank you for your assistance. Best wishes for a happy & healthy summer!”
All the best,
Linda“
“Our board chair was stepping down and we were looking for an appropriate gift to acknowledge her contributions to the organization. The quality of the chair is hard to determine from a website, but upon arrival, it was crystal clear that selecting Alumni Chairs was the right choice. From the great customer service and ease of ordering to the caliber of the Affinity Traditional Captain’s Chair, we had a great experience and will be ordering additional chairs soon. Their products are worth every penny. Thank you for providing a fitting sendoff to our board chair.”
Julia“
Thanks again to you for your kind assistance and attention to every detail. It was a pleasure working with you, and who knows, maybe there are UNC or NC State chairs in our future as well!“
Checking in to confirm receipt of the miniature chair. It looks great – particularly the finish! We won’t be able to present it to the recipient for some time – still waiting for face-to-face meetings to resume. But I will be sure to circle back to you eventually to let you know his response. Thanks for the chocolate, too! I will put that to use immediately!
All the best,
Marion“
Joanna”
David Force”
Natalie”
“I just want to thank you once again for assisting me with the purchase of the beautiful Alumni Chair. The design and craftsmanship is beautiful. The engraving of the college logo looks spectacular. This will be a long remembered keepsake for Alexis, my granddaughter.
Your kindness and willingness to work with me to obtain permission from Christopher Newport University was outstanding. Your support in ensuring the delivery was done on time and with the expertiseof those having pride in their work. The added touchesof the plates on the back of the chair and the one of authenticy on the bottom make the chair even more special.
This is my second purchase for graduating grandchildren, and I look forward to working with you for upcoming graduations.
Sincerely,
Pat Kasuda
See attached photos”
“After things settled and I was able to really look at, admire, sit in the chair, I became more and more stunned by its beauty. It is a piece of art, and made of such exquisite wood. I understand it is hand made. It takes the breath away. I just love it… THANK YOU!!
Mark”
“I’m calling about my Amish rocking chair. it’s wonderful. I really love it. At first , I thought that it was too big. It’s really comfortable, and really well made. I love it. Thanks very much.”
“I received your voicemail message from last week. I have not heard from J. since her last day at CHLA. I am certain she loved the chair. i shared your photos with our MarCom department, as they wanted to see how we were using the logo, and they thought it looked great and loved the chair. Thank you,
Jennifer”
“An alumni chair was designed and made to be presented to our Yacht Club Commodore at the end of their term each year. The chair met requested specifications and was made of high quality materials and fine craftsmanship. We plan to order a new chair each year.
Lew”
“He worked so hard to obtain the licensing for my collegiate chair (Go Vols!). The chair looks fantastic and is comfy!”
“Amazing craftsmanship, attention to detail, built to last, customer friendly and professional, and speedy! The chairs are beautiful!
Chernelle”
“I ordered a West Point chair from Alumni Chairs, for my wife, who is a 1986 grad. The chair was done perfectly to our specifications and my wife loves it! Dan Pumphrey handled our order, and he was a complete gentleman. His customer service skills are excellent. I highly recommend Dan and Alumni Chairs!”
“Over the past year we started working with Dan and Alumni Chairs at Children’s Hospital of Philadelphia to create custom miniature chairs for our endowed chairholders and donors. The chairs are very well made and beautiful and the entire process working with Dan, from our initial conversation about what we wanted to accomplish to delivery, has been a breeze! Our chairholders and donors love the chairs and feedback has been overwhelmingly positive. Thank you Dan and Alumni Chairs! We love working with you and love our chairs.”
“We needed to order a special gift for our outgoing Alumni Association Board President. The quality was excellent and working with Alumni Chairs was easy! We highly recommend them for quality work and a great product.”
“My experience with Dan from Alumni Chairs was refreshing: personal, professional, high contact, super friendly. I ordered two Captains chairs that are beautifully handcrafted and extremely high quality. Our Department founding chairs LOVE them!!! Absolutely recommend.”
“Alumni Chairs…one of the most amazing vendors I’ve ever dealt with.” “Responded to emails in a timely manner, always had a solution to problems – I knew they genuinely were concerned about our organization and product. Amazing to work with. I would definitely order again on a new project.”
(Fred Hutch Cancer Center, client of Alumni Chairs, with regular, annual orders since March 2016)