You may return eligible items for a refund of the chair value to the original owner in the unlikely case of manufacturing defect. The original receipt or invoice is required. It is essential that clients notify Alumni Chairs immediately if a manufacturing defect has been identified.
Certain chairs are INELIGIBLE for refunds in the absence of a manufacturing defect: (1) Chairs with institutional logos, (2) Personalized chairs, (3) Chairs made to order, (4) Custom chairs, and (5) Items damaged through normal wear and tear. More information about our return poilicy