We require payment in advance of building your chair. We can not build chairs based on partial payments or deposits.
There are three important reasons: (1) We build our chairs in small woodworking shops in Ohio. These shops have cash outlays in advance of building your chair. They also have payroll considerations. We are unable to directly carry the cost of our customers’ orders. (2) Nearly all of our products are CUSTOM products. Therefore, your chair will most likely be a chair unique to you, your family, your organization, or your business, and it will not be marketable to other Alumni Chairs customers. (3) If a customer changes his/her mind after receiving his/her chair, the shipping costs and potential damage to the chair in transit are prohibitive. We ask new, potential customers to commit to their chair. We believe that careful planning, conversations with Alumni Chairs, and referencing of our testimonials should enable you to order with confidence. One alternative that meets the needs of both Alumni Chairs and our customers is PayPal Credit which enables customers to arrange payment terms.